We developed a Human Resource Model for the Third Sector based on research into organisational structures, developed and delivered training sessions on conflict causes, conflict management strategies and the impact of conflict on performance and staff. We Trained and coached managers in interview techniques and assisted them in the implementation of redundancy programmes. MBConsulting has provided advice and guidance on effective methodologies to plan, direct and co-ordinate business operations and manage staff for optimum performance. This includes recruitment, power and leadership, reward, employee retention and partnership establishments with other services.